Terms of service

Welcome to Haven Herbal. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website or purchasing products from Haven Herbal, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Products and Services

Haven Herbal offers herbal hair care and related products. We reserve the right to modify, discontinue, or update any product without prior notice.

Product images and descriptions are provided for informational purposes. Actual product packaging or appearance may vary slightly.

3. Pricing and Payments

  • All prices are displayed in the applicable currency.
  • We reserve the right to change prices at any time without notice.
  • Payment must be completed before order processing.
  • We reserve the right to cancel any order suspected of fraud or unauthorized activity.

4. Orders

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability issues
  • Pricing errors
  • Suspected fraudulent activity
  • Incorrect customer information

If your order is canceled after payment, an appropriate refund will be processed.

5. Shipping and Delivery

Shipping times are estimates and may vary depending on location and courier services. Haven Herbal is not responsible for delays caused by shipping carriers, weather conditions, or circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are subject to our Refund Policy. Please review the Refund Policy available on our website for complete details.

7. Intellectual Property

All content on this website, including logos, images, text, graphics, product descriptions, and designs, is the property of Haven Herbal and may not be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

Haven Herbal shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Customers are responsible for ensuring that products are suitable for their individual needs and should discontinue use if any adverse reaction occurs.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to website systems
  • Submit false or misleading information
  • Interfere with the operation or security of the website

10. Privacy

Your use of our website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon posting on the website.

12. Contact Information

For any questions regarding these Terms of Service, please contact us:

Haven Herbal
Email: havenherbal64@gmail.com

Thank you for choosing Haven Herbal.