Privacy policy

Welcome to Haven Herbal. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and purchase our products.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information
  • Order History
  • Device and Browser Information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and notifications
  • Respond to your inquiries
  • Prevent fraud and unauthorized activities

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted service providers such as:

  • Shipping and delivery partners
  • Payment processing providers
  • Website hosting and technical support services

These providers are only given access to information necessary to perform their services.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage method is completely secure.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings, though some website features may not function properly.

6. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Opt out of promotional communications

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Haven Herbal
Email: havenherbal64@gmail.com

Thank you for trusting Haven Herbal.